INFO
SHIPPING POLICY
The production and shipping process typically requires 1-3 weeks. Your patience is greatly appreciated. Once your order has been shipped, you will receive an email update with shipping details along with the associated tracking number. You may follow the link in the email to check the estimated arrival of your order. Any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. Unfortunately, we have no control over these charges, and cannot tell you what the cost would be, as customs policies and import duties vary widely from country to country.
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The customer takes full liability for all postal charges, return shipment costs, customs charges and handling fees should they refuse to accept a parcel due to import duties or taxes. We cannot undervalue orders, or mark them as a gift. We are not responsible for any delays due to customs clearance.
If you have any questions regarding your order email surfacestudio23@gmail.com or use the contact page.
RETURNS POLICY
Please note that all sales are final and refunds/returns are not accepted. Each piece of artwork is unique and carefully crafted. Due to the nature of this business, returns and refunds cannot be accepted once a purchase has been made. Once our online shop has processed your order, you will be unable to make any changes.
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We have made every effort to display as accurately as possible the colors of our products that appear at the surfacebysean.com. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will be accurate.
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SURFACE. great pride in the quality of my artwork and ensure that each piece is thoroughly inspected before it is shipped to customers. If you receive a damaged or defective item, please reach out immediately and We will work with you to resolve the issue.
PRIVACY
The terms and conditions of the our privacy policy govern the processing of all personal data collected from you in connection with your purchase of products through the site. Credit Card information is not saved. Your information is secured.